Congratulations on choosing Spivi® Arena!
This guide will walk you through the assembly steps of your system and prepare your facility for the ultimate experience.
Another great tool to learn more about your system is through our Spivi® Academy located on our website:
www.spivi.com/academy
Upon removing your system from the packaging please ensure the following items are included:
In the case of a rental/leased system, your system should have already been pre-activated. Skip to Section 5.
After powering on your system, please follow the steps below for a one time activation for your Spivi system:
use your phone camera to scan the QR code then follow the link to the Spivi setup wizard.
download a QR Code scanner app, then scan and follow the link to the Spivi setup wizard.
The system should automatically launch the maintenance mode for the system after activation. If you need to launch the maintenance mode manually, you can access it from the System Settings menu.
Radio frequency (RF) interference with other devices may cause intermittent loss of information. Wireless Internet access points, microwaves, cordless phones, or other wireless devices may cause frequency interference. To mitigate the chance of interference, set wireless access points to the lowest channel possible and keep the Spivi WIFI Bridge away from interfering devices. To change the channel on the access point, please consult manufacturer's documentation.
Spivi utilizes ANT+ and BLE technologies to ensure a robust and reliable connection between the various sensors used and our product. Sensors are defined as power meter sensors, heart rate strap sensors, cadence sensors, speed sensors, and controlled resistance sensors.
Statement of Compliance for FCC and Industry Canada:
This device complies with Industry Canada and Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met.
Changes or modifications to this device not expressly approved by the party responsible for compliance with FCC regulations (the manufacturer) could void the user authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
It is the responsibility of the owner to ensure that all users of this Spivi® System are adequately informed of all warnings and precautions. For questions regarding this guide, contact Customer Service at the number listed at the end of this guide.
Manufacturer's Warranty (under normal use)
Spivi Console (computer) - 12 months
XBOX Controller/Receiver - 3 months
In the event of a warranty issue, SpiviTech LTD will repair or replace the item at its discretion. SpiviTech LTD is not responsible for any indirect or consequential costs or damages associated with the warranty of the product.
WARNING: OUR PRODUCTS ARE NOT COVERED UNDER THE WARRANTY IN CASES OF:
Warranty Procedures: If it appears that a Spivi® System is not working properly, please take the time to inspect and troubleshoot the system as best as possible. In many instances, solutions may be as simple as replacing a battery or reconnecting a cable. Often small parts can be repaired at a computer shop, instead of the longer and more expensive option of sending the unit back for repair. To warranty the Spivi® System, return the product where purchased or contact SpiviTech LTD. at 1-800-900-9917
Disclaimer. THE PRODUCTS AND THE SERVICES AND THE USE OF THE PRODUCTS AND THE SERVICES ARE PROVIDED BY VENDOR ON AN "AS IS" BASIS, AND VENDOR EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE APPLICATION OR ANY USE THEREOF. IN NO EVENT SHALL VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCTS AND THE SERVICES AND THE USE THEREOF. CUSTOMER HEREBY SPECIFICALLY AGREES AND ACKNOWLEDGES THAT THE ABOVE WARRANTY IS EXHAUSTIVE, AND IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED.
IN NO EVENT SHALL VENDOR OR VENDOR'S DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS BE LIABLE FOR LOST PROFITS, LOST SALES, LOST BUSINESS, LOST OPPORTUNITY, LOST INFORMATION, LOST OR WASTED TIME OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (HOWEVER ARISING, INCLUDING NEGLIGENCE) ARISING OUT OF, OR WITH RESPECT TO THE PRODUCTS AND THE SERVICES AND THE USE THEREOF.
OTHER THAN AS EXPRESSLY PROVIDED UNDER THIS AGREEMENT, VENDOR EXPRESSLY DISCLAIMS AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Vendor's liability to Customer under any or all provisions of this Agreement shall be limited to the Fee actually paid by Customer to Vendor. Vendor's limitation of liability is cumulative with all Vendors' expenditures being aggregated to determine satisfaction of the limit. If you don't agree to the above terms, you can contact us by mail or email within 30 days of order receipt/invoice to request a return. Original shipping and handling costs may be deducted from the refundable amount. This is to cover the S&H cost even though the original shipping may be offered free to the customer. Customers are responsible for the cost of return shipping. Late returns, returns which are in a un-resalable condition or are missing parts may be refused.